Answers to your most frequently asked questions. Don't see what you need? Reach out anytime!
A: Sync streamlines the process of obtaining quotes for identified repairs. Our dedicated concierge handles vetting and connecting your clients with thoroughly researched contractors, helping them efficiently address inspection findings.
A: No, Sync's service is completely free for both your firm and your clients. We aim to be a value-add partner, helping your clients manage post-inspection property needs without additional financial burden.
A: Our rigorous vetting process includes verifying active licenses (e.g., CCB in Oregon), bond, and insurance status, as well as reviewing Better Business Bureau (BBB) ratings and analyzing online reviews to ensure we connect your clients with seemingly reputable and reliable professionals for repairs.
A: No, Sync maintains impartiality. We provide your clients with contact information for multiple thoroughly vetted contractors who match their repair needs, allowing them to compare quotes and make their own independent hiring decision.
A: Yes, we understand the importance of timely repairs. Our dedicated concierge prioritizes urgent requests and works to connect your clients with contractors efficiently to help meet transaction timelines.
A: No, Sync is not a licensed General Contractor and does not manage or supervise the actual construction or repair work. We act as a curator and facilitator, connecting your clients with vetted contractors. The direct contractual relationship for any work performed is solely between your client and the independent contractor they choose to hire.
A: You can easily refer a client by completing a dedicated online form or by contacting your Sync relationship manager directly. We will then gather the necessary project details from your client to begin the quote process.
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