Answers to your most frequently asked questions. Don't see what you need? Reach out anytime!
A: Sync helps by streamlining the process of obtaining quotes for ongoing maintenance, repairs, or strategic upgrades for clients' properties. Our dedicated concierge handles vetting and connecting clients with thoroughly researched contractors, ensuring assets are well-preserved and future-ready.
A: No, Sync's service is completely free for both your firm and your clients. We aim to be a value-add partner, helping your clients manage property needs without additional financial burden.
A: Our rigorous vetting process includes verifying active licenses (e.g., CCB in Oregon), bond, and insurance status, as well as reviewing Better Business Bureau (BBB) ratings and analyzing online reviews to ensure we connect your clients with seemingly reputable and reliable professionals for ongoing property needs.
A: Yes, our service is designed to assist with managing property needs regardless of the number of properties or the client's location. Our concierge can coordinate with local vetted contractors in each property's area.
A: No, Sync is not a licensed General Contractor and does not manage or supervise the actual construction or renovation work. We act as a curator and facilitator, connecting your clients with vetted contractors. The direct contractual relationship for any work performed is solely between your client and the independent contractor they choose to hire.
A: You can easily refer a client by completing a dedicated online form or by contacting your Sync relationship manager directly. We will then gather the necessary project details from you or your client to begin the quote process.
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